Good Security

Customer support is not the best, I called to disable my alarm when cancelling my service with them because there was an issue with the system it kept going off in the garage for some reason, I told the person on the phone nobody will be home in the morning can you please disable the alarm right away otherwise cops will show up and I will get billed for false alarm.
The lady went nuts, what do you want me to do? the department is closed there is nothing I can do.
It was Sunday.